In the app
Open Placix → Settings → Account → Delete Account, and confirm.
By email (if you no longer have the app)
Email [email protected] from the email address of your linked Google or Apple account, or include your Player ID (Settings → Account). We delete the account within 30 days and confirm by email.
What is deleted
Your account, display name, scores and leaderboard entries, location (city) data, settings and purchases linked to the account. Purchases can’t be restored to a new account. A crown you hold shows as “Former player” until someone beats it.
What is kept
A record of your privacy and Terms choices, linked only to an internal ID, for 6 years. Anonymous, combined statistics that can’t identify you.
Subscriptions
Deleting your account doesn’t cancel City Pass. Cancel it first in the App Store or Google Play.